Privacy Policy
Privacy Policy
Privacy Policy
Last updated 6 July 2026
Introduction
Introduction
Finix Group (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you contact us or submit an enquiry, including through our website and through Facebook and Instagram lead forms.
Finix Group (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you contact us or submit an enquiry, including through our website and through Facebook and Instagram lead forms.
Information We Collect
Information We Collect
We collect your name, phone number, email address, suburb or location, and details about the caulking or renovation service you’re enquiring about. This information is provided by you directly, through our website contact forms, or through lead forms on Facebook and Instagram.
We collect your name, phone number, email address, suburb or location, and details about the caulking or renovation service you’re enquiring about. This information is provided by you directly, through our website contact forms, or through lead forms on Facebook and Instagram.
How We Use Your Information
How We Use Your Information
We use your information to respond to your enquiry, provide a quote, book and deliver your requested service, and follow up about your booking. We may contact you by phone, SMS, or email.
We use your information to respond to your enquiry, provide a quote, book and deliver your requested service, and follow up about your booking. We may contact you by phone, SMS, or email.
Sharing Your Information
Sharing Your Information
We do not sell your personal information. We only share it where necessary to deliver our services, for example with tools we use to manage bookings and enquiries, or where required by law.
We do not sell your personal information. We only share it where necessary to deliver our services, for example with tools we use to manage bookings and enquiries, or where required by law.
Data From Facebook and Instagram
Data From Facebook and Instagram
When you submit a lead form on Facebook or Instagram, we receive the contact details you provide so we can respond to your enquiry. This is handled in line with Meta’s terms and this privacy policy.
When you submit a lead form on Facebook or Instagram, we receive the contact details you provide so we can respond to your enquiry. This is handled in line with Meta’s terms and this privacy policy.
Data Storage and Security
Data Storage and Security
We take reasonable steps to keep your personal information secure and only keep it for as long as needed to provide our services or as required by law.
We take reasonable steps to keep your personal information secure and only keep it for as long as needed to provide our services or as required by law.
Your Rights
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us.
You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us.
Contact Us
Contact Us
For any privacy questions or requests, contact us at finix121@outlook.com.
For any privacy questions or requests, contact us at finix121@outlook.com.